Boosting After-Sales Service with Smart AI Digital Solutions
Our software tools help service centers streamline repairs, improve customer satisfaction, and reduce operational costs up to 30%.
Improve your customer experience
Our AI solutions take care of obtaining warranty status, product data and carrying out initial diagnostics, helping your team to lower the time to repair, clearly communicate repair status and timelines and meet customer expectations.
Stand out with self-service solutions
Help customers to self-assess smaller issues and troubleshoot common problems by deploying a smart virtual agent and by automatically building product-specific support documentation, even for obsolete products.
Predict repairs and reduce turnaround times
Automatically engage with customers about maintenance and potential future issues. Predict upcoming service requests and plan spare part availability.
Reduce your operational costs
Lower support staff training costs with AI-generated guides. Get repair staff up to speed in no time with product-specific AI-generated training and virtual repair assistants.
Tailored to your needs
We customize our solutions to meet your unique needs, ensuring seamless integration with your existing processes. We work with you to tailor features that enhance efficiency and support your operations. Empower your team with a solution built around your workflow.
Integrations
We integrate with your favourite tools
How it works ?
Assessing your needs
We discuss your specific needs during an in-depth discussion.
Solution Development
We design a solution tailored to your challenges and tools you use.
Implementation & Support
Our team will implement the tools and provide ongoing support in a manner of time.
